All shipments are carefully inspected before they are dispatched. However, if due to some unforeseen situation you are not happy with the product then the following terms apply for a mutually consented resolution of the situation. The products can be returned if you are unhappy with the quality of the product or found that the product is defective, you may exchange or return products for a full refund as a credit to your AATIKE Account (means that the amount will be refunded in the form of credit to your AATIKE account which can be utilized for future purchases), less shipping charges, taxes, customs duties etc. paid by you at the time of purchase/receiving the goods or can be replaced with the product of the same product ID which will be sent back to you at no extra shipment charges.
Please note that during exchange/return the shipment charges are to be borne by the customers. If you want a replacement of the product purchased, then we will ship a replacement item at the earliest possible with no extra shipping cost to you on receiving the returned product based on below mentioned conditions, however the shipment costs/taxes/customs duties etc. will not be considered for refund/credit to your account.
Conditions for return Policy
Process to Return the Products
If you wish to contact us with regards to the return policy of AATIKE products, you may do so by sending us a eMail at firstname.lastname@example.org